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Operations & CRM

Run the whole RTO day, in one place

From the first enquiry to a completed certificate, RTOCentral connects your CRM, enrolments, classes, payments, and communications, so nothing lives in a spreadsheet of its own.

A welcoming Australian RTO reception and enrolment area with an administrator assisting two students.

Everything from enquiry to certificate

The daily operating surface for administrators and training managers, with every record connected to the compliance evidence behind it.

CRM & enquiries

Track enquiries, contacts, organisations, and referrers through a pipeline with tasks.

Applications & enrolments

Applications, enrolment leads, bulk enrolment, and a public enrolment form builder.

Students

The student record with AVETMISS demographics, support needs, documents, and history.

Storefront & bookings

A public course catalogue and booking flow, plus corporate bookings and private links.

Classes & delivery

Courses, units, class templates, intakes, sessions, locations, and resources.

Calendar & attendance

A shared calendar, trainer allocation, check-in, and attendance capture.

Certificates & documents

Generated documents, certificates and SOAs, an issuance register, and public verification.

Communications

Email and SMS tied to each enrolment, with templates, automations, and a notification log.

From enquiry to enrolled, without the double-handling

  • Capture enquiries and applications, then move them through a clear pipeline with tasks and owners.
  • Run language, literacy, and numeracy and eligibility checks on the record, not in a side folder.
  • Bulk-enrol cohorts, or let students enrol themselves through a public form and storefront.

Classes, calendar, and attendance that stay in sync

  • Schedule courses, classes, sessions, locations, and resources from one place.
  • Allocate trainers and check their currency against the units each class delivers.
  • Take attendance and check-in, and keep it tied to enrolment and reporting.

Finance and payments, tied to every enrolment

  • Raise invoices, take payments through a gateway, and issue receipts against the enrolment.
  • Offer payment plans and instalments, coupons and vouchers, and track funded contracts.
  • Export or sync to your accounting system, with GST handled correctly.

Invoices & payments

Raise invoices, take payments through a gateway, and issue receipts.

Refunds & payment plans

Refunds, instalment plans, coupons and vouchers, and funded-contract tracking.

Accounting sync

Export or sync to your accounting system, with GST handled correctly.

See how RTOCentral runs your operations end to end, with compliance evidence captured as you go.